Products are sent to the address designated by that customer when submitting the order, accompanied by the sales receipt and the delivery note. The exception is if the Client indicates a different delivery address of the goods and a different address for the dispatch of the sale (such as a gift).
At ALICEONBOARD.COM we try to dispatch all orders in Greece within 24 hours of receipt. Any order received before 12:00 GMT will be shipped the same day. An order exceeding the above mailing deadline, will be dispatched the next working day. At remotely areas the delivery time can 2-3 days. All postages are conducted from Monday to Friday.
For deliveries out of Greece, we dispatch on Wednesday and Friday.
ALICEONBOARD.COM cooperates with courier service (courier), to ensure the safe and fast shipment of products and is ELTA Courier.
FREE DELIVERY provided for all orders
1. over 80,00 euros IN GREECE
2. Over 180,00 Euro in EU countries
3. Over 300,00 Euro in US
4. Over 300,00 Euro in the Rest of the World
|DELIVER COST (<80,00 Ε)||2,90 E||3,90 E|
|DELIVERY COST (>80,00 Ε)||FREE||FREE|
(includes VAT 24%)
|DELIVERY COST||25,00 (DHL)||30,00 EURO (DHL)||35,00 EURO (DHL)
|DELIVERY COST||FREE >180,00 E||FREE >300,00 E||FREE >300,00 E|
FREE SHIPPING is not available for larger items and bulky packages (exceeding 2kg) . You will be notified by email if your order does not qualify for free delivery to discuss other shipping options.
DISPATCH INFO AND TRACKING NUMBER
After dispatch you receive an email notification informing you of the dispatch and the tracking number. From that point on, the time of the delivery is applied as it is set on the “delivery time” paragraph.
Can I order something and send it to another address as a gift?
Yes, the delivery address can be different from your address, eg in your work area or even to another recipient name with another address for gifts etc. This is the reason why in your details section there are two fields for shipping and billing address.
Note: If you choose "delivery", remember that payment will be made by the recipient!
I received wrong products in my order or a product is missing. What can I do?
Contact us directly within 7 working days from the delivery by phone at 211 8008645 or by email at firstname.lastname@example.org to work on a solution.
Do not hesitate to contact us for any further enquires via email at info@aliceonboardcom . You can also reach as by telephone at (+30) 211 8008645 Monday to Friday from 10am to 4pm.